01Who it is for
Teams that want software to take on defined work, such as qualifying leads, answering routine customer questions or scheduling appointments, while people keep the decisions that need judgment.
- Leads waiting for a first reply
- Customer questions that repeat all day
- Meetings arranged by hand, back and forth
- Company knowledge that nobody can find quickly
02What Techsnapie provides
Where we use AI agents
01Lead qualification
Capture, qualify, enrich and follow up with leads.
02Customer support
Answer questions, retrieve information and route conversations to your team.
03Appointment scheduling
04Sales assistance
05Internal knowledge retrieval
Assistants that work with company information and internal knowledge.
06Research
07Data processing
08Customer follow-up
09Operations assistance
Formats an agent can take
03How an agent is designed
- 01
The task
What the agent should understand and be responsible for.
- 02
The tools
Which of your systems it can use: CRM, calendar, WhatsApp, email, databases.
- 03
The information
What it can retrieve, and from where.
- 04
The actions
The defined actions it may carry out, and nothing beyond them.
- 05
The handover
When it passes the work to your team.
04What to expect
- An agent designed around one clear job, with defined actions and a defined handover to your team.
- Connection to the systems the job needs, not a standalone demo.
- The first step is always a conversation about how your business works today.
- We do not promise outcomes, and we show figures only when they are verified.
05Related services
- AI automationThe wider picture of automating communication, sales and operations.
- Workflow automationWhere an agent’s actions fit into the rest of a process.
- CRM automationGiving an agent a CRM to read from and write to.
- Sales automationAgents for qualification, follow-up and booking.
- Business technology consultingDeciding where AI can create measurable value before you build.
06Related work
07Questions
Can Techsnapie build AI agents?
Yes. We develop AI agents for practical business use such as lead qualification, customer support, appointment scheduling, sales assistance, internal knowledge retrieval, research, data processing, customer follow-up and operations assistance. An agent can be designed to understand a task, use connected tools, retrieve information and carry out defined actions.
What is the difference between an AI agent and a chatbot?
A traditional chatbot waits for a question. An AI agent can be designed to understand a task, use connected tools, retrieve information and execute defined actions.
Can an AI agent work with our CRM?
Yes. We design integrations between CRM systems, websites, communication platforms, business applications, databases and AI-powered workflows, so an agent can work with the systems your team already uses.
Do AI agents replace our team?
We design them to carry out defined work and to hand over to your team where human judgment matters. What should be automated and what should remain human is decided with you, per process.
